Triage around the clock

Digital asset monitoring and incident response.

For exchanges, custodians, protocols, funds, and any business that holds digital assets. We work as an extension of your security team.

CASE BT-7K4QNM · EXAMPLE ETHEREUM
  1. Outflow from hot wallet 08:41:07 UTC · 12.40 ETH
  2. Funds bridged 08:43:52 UTC · 12.40 ETH
  3. Exchange deposit 09:02:19 UTC · 31,880 USDC

Bitcoin · Ethereum & EVM chains · Solana · Tron

Services

Before, during and after an incident

Before

Readiness

Runbooks, alert routing and practice drills, so your team knows exactly what to do when something happens.

Before · During

Monitoring

Your hot wallets go into our alert feed from day one, along with your treasury, your smart contracts and, after an incident, the attacker's funds. Your team hears about it when something moves.

During

Incident response

We work out what happened and where the funds went, and give your team a clear timeline to act on. Urgent incidents reach a person at any hour.

After

Fund tracing & reports

Tracing funds days or months after a loss, and a written account of what happened for your users, board or insurer.

How we work

How we work with you

OrganisationsBusinesses that hold digital assets

Every engagement starts the same way. Mid-incident, we call first and the NDA follows.

  1. Contact

    Tell us what you need through the form. You get a BT- reference, quoted in every message.

  2. Mutual NDA

    We both sign before any details are shared.

  3. Introductory call

    We learn how your setup works, and tell you what's possible and what isn't.

  4. Written scope

    Scope, timeline and fees, agreed in writing before work starts.

  5. Onboarding

    Your hot wallet addresses go into our alert feed. Public addresses only, never keys.

IndividualsHacked or scammed personally

A clear record of what happened, for the police.

Losing funds to a hack or scam is hard, and it isn't always clear what to do next. We can put together a report of exactly what happened that you can give to the police: every transaction, where the funds went, the contracts involved, and exact times.

Most of our work is with organisations, so we're not able to offer calls or one-to-one advice, and we can't freeze or recover funds. Here's how we can help:

INCIDENT REPORTBT-4QW9XM
2026-10-14 08:41:07 UTC 12.40 ETH 0x9f2c…e41a → 0x3a1d…b7e2
2026-10-14 08:43:52 UTC 12.40 ETH 0x41bd…07c3 → Bridge contract
2026-10-14 09:02:19 UTC 31,880 USDC 0x7e05…aa91 → Exchange deposit
Example report excerpt

Contact

Start a conversation

Every message is triaged around the clock, and urgent incidents reach a person at any hour.

We reply from an @blocktrace.com address.

Writing about a personal loss? We're sorry it happened. We can't take calls, but these free resources and our incident report are the best ways we can help.

What's it about?

A few lines is enough. Name your organisation if you're happy to.

Next, we send a mutual NDA and set up a short call.

We'll email you a code to confirm it's you. We don't attach your IP address or location.